A 99.9% Server Uptime
The main advantage of setting up your own cloud website hosting platform is that you don’t need to be worried about compatibility – you design a specific set of software tools in such a way as to work with a particular set of hardware elements. The result is something significantly more solid and dependable, since there are less potential risks of failure. We have set up our cloud hosting platform using proven hardware elements as well as a heavily tweaked version of Security–Enhanced Linux so as to create a fully riskless home for your own web sites.
That is the reason why, with all our Linux cloud website hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s important to also set up your own network infrastructure. This is the reason why we set up a custom–configured internal network in all our data center facilities. Relying on first–rate Juniper switches and routers, our internal network allows for tremendously fast data transmission speeds and is fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center as well as in our Australia based data center, no matter which hosting offer you’ve opted for.
A 30–Day Money–Back Guarantee
While we have done our best to lessen all possible risks with our cloud hosting packages and while our company provides excellent technical support, there are instances when the client simply isn’t satisfied with what we are offering. Or he wants to migrate to a more robust hosting service, such as a virtual private server or a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not content, we will give you a reimbursement.
24/7 Technical Support
We have attentively hand–picked each individual member of our 24x7 support department so that we can offer the very best technical support service you can get. Each one of our technicians has many years of experience working with hosting accounts behind his back, hence they know what they are doing. Moreover, they are available to you 24x7 – you’ll be able to call them at any time and they will reply as soon as possible.
Their average support ticket response time is below twenty minutes, while with many other hosting firms you have to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your questions will be answered within 1 hour.