Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is educated to quickly deal with all our Linux cloud website hosting clients’ requests and advise questions. Via our ticketing system, you will be able to post your inquiry and a support crew fellow member will likely go back to you within maximum 60 minutes. In fact, practice proves that the usual reaction time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time needed. Our staff of professionals is going to be on–line for you 24x7x365 to respond to all of your problems and to address any concern you will probably have. You also can submit a technical support ticket from the Prophetability Hosting Hosting Control Panel or drop a message any time. In addition, on business days, you can easily phone us or use the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has built–in an extensive know–how base into the Control Panel as a way to receive practical step–by–step directions any time. Each part of the Control Panel has its own contextual support area showcasing a group of how–to content articles. We have also prepared training videos to supply you with a greater visual representation of the correct way to conduct any presented task.