If your website hosting provider offers live chat support, you're able to speak with a representative live and find out useful info or get a problem resolved in a timely manner. The basic advantage of using chat compared to calling to consult with a live person is that you'll need just a computer with world wide web access, so you won't pay any charges if you are in a different country or state. In addition, it'll be a lot quicker to copy and paste data such as domains, usernames or error messages i.e. details that are sometimes hard to share with the other side on the phone. The live chat is also a quicker approach to contact your hosting service provider's support team as compared to using a ticketing system. What's more, in the event that some problem needs some more time to be taken care of, you are able to do something different while you wait for support on the live chat, which means that you will not lose time - something that's impossible if you are on the telephone.

Live Chat Support in Cloud Website Hosting

We supply a live chat assistance service for all Linux cloud website hosting that we offer and we are able to assist you with almost everything live. If you don't have an account with our company yet, we will be able to give you more information about the packages so as to help you to pick the most appropriate plan. If you are an active customer, we can help you with any billing or general matter and also with numerous common technical matters, such as an email address installation in a desktop email client. If you are unable to call us for some reason or you're in some country where we don't have a local phone number, our live chat is the best option to contact us. Of course, some issues require longer time to examine and test, which means that you will need to open a support ticket to our technicians, still, we can save you time and help you with numerous problems on the chat.